Last Updated: January 1, 2025
Table of Contents
Spects Internet ("we," "us," "our") is an authorized independent Spects Internet retailer. This Privacy Policy explains how we collect, use, share, and safeguard information you provide when using our website or contacting us.
1. Information We Collect
We collect information you voluntarily provide through our forms, including:
- Name (first and last)
- Email address and phone number
- Service address (street, city, state, ZIP)
- Plan preferences and preferred contact time
- Optional comments or notes
We also automatically collect technical data such as IP address, browser type, and pages visited through standard analytics tools.
2. How We Use Your Information
We use collected information to:
- Contact you about Spects Internet service availability and pricing at your address
- Present current plans and promotional offers
- Schedule installation appointments
- Respond to your inquiries
- Improve our website and lead management processes
- Comply with applicable legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Spectrum/Charter Communications: For the purpose of fulfilling your service order
- Authorized Sub-Retailers: Certified local installation partners
- Service Vendors: CRM, email, and analytics tools under confidentiality agreements
- Legal Authorities: When required by law, court order, or government authority
4. TCPA & Communication Consent
By submitting a form on this site, you expressly consent to receive communications from Spects Internet and its authorized representatives, including:
- Phone calls (including auto-dialed or pre-recorded calls)
- Text messages (SMS/MMS)
- Email communications
This consent applies even if your number is on a federal, state, or internal Do Not Call registry. You may opt out at any time by replying STOP to texts, clicking Unsubscribe in emails, or calling +1(888) 339-6169.
5. Cookies & Analytics
We use cookies for analytics and advertising (including Google Ads). You can manage cookies through browser settings. We may use Google Analytics — opt out via the Google Analytics Opt-Out Browser Add-on.
6. Data Security
We implement commercially reasonable security measures to protect your personal information. However, no internet transmission is completely secure. We cannot guarantee absolute security of transmitted data.
7. Your Rights & Choices
You may have the right to access, correct, or request deletion of your personal information. To exercise these rights or opt out of marketing, contact us at the information below.
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect information from children. If we have done so inadvertently, contact us and we will delete it.
9. Changes to This Policy
We may update this policy at any time. The date of any revision is noted at the top of this page. Continued use of our site constitutes acceptance of the updated policy.
10. Contact Us
- Phone: +1(888) 339-6169
- Email: privacy@Spects Internet.shop
- Web: Contact Form